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The Bamboo story


gigabit city

Cheltenham and Gloucester get a whole lot faster - together with CityFibre we launch a new, next generation digital network.

Ready to get giga with it

Bamboo 20th cake


In June we celebrated 20 years since the business was first registered. Time for cake, birthday blogs, those old photos and a whole lot of hashtags!


ISO ratings


Bamboo announces ISO 27001 and 9001 accreditation.


Managing and monitoring
even more

Our new customisable alert service is launched to customers and partners.

Self service

Self Service

Further development and the introduction
of a new Network Live puts



In comes Bamboo

Following an extensive strategy and branding project, we sent out a big Bamboo welcome to all (and the Marketing team breathed a huge sigh of relief).


Connect and Grow

Bamboo signs a new Service Provider
agreement with Vodafone UK
(their first new Service Provider for over ten years).

IIP Oh, and did we mention the renewal of our Investors in People recognition (that’s twelve years in total).


Total Sense dashboard

Making total sense

Putting all our online tools in one place with one
login made perfect sense so we unveiled the
Total Sense portal, including brand new customer data monitoring and barring tools.

Press clipping

M2M is launched into the channel

With an average month-on-month growth of 31% in new connections and 71% in data volume in the first year, our partners were definitely ready to embrace IoT.


Invite to Focus 360

Some would-be partners wanted to offer mobile but needed a helping hand. The launch of F360 added dealer and reseller opportunities.

It also led to the release of other services into the channel as partners asked for more products and solutions. 

The channel was growing fast

Newspaper article of Lorrins appointment

All change please

as Operations Director Lorrin White is announced as our new Managing Director.


Lorrin presenting Network Live

Network Live went live

providing our partners with direct access to the O2 network and putting provisioning control firmly in their hands.



We helped our partners and customers stay alert as we launched our roaming data monitoring tools.

Article by Lorrin


The power of partnership!

As a founding member of the O2 JUCCPP, our Focus wholesale mobile partner channel is formally launched.


Joining the first team

We welcome our first apprentice and celebrate outstanding staff retention with launch of Long Service Awards.


Image showing old logos

Two become one 

Total logo

TTL and TNC became Total. 

Less confusion – and less of a mouthful too!


Online billing wasn’t new – but nothing offered the range of functionality our customers wanted. 

So we built our own instead.

Laptop showing Pie Chart


Customer feedback suggested a

better way of keeping up to date

so we developed and launched our online Helpdesk.



We took the strategic stride from dealer to Service Provider.


IIP Logo

We were growing quickly
and growing up

It was time to acknowledge the team and our processes. In 2004, we were first recognised with IIP – something we have retained ever since.


Total move

We were on the move into a new HQ at Telecom House

And our first communications technology event

literally lifted off!



Example of an early invoice

Billing rules

with our newly launched sister company
TNC taking care of airtime.

A new way of working


Our first BlackBerry orders were provisioned with email on the move marking a massive change in the way we all work.


Cartoon man juggling paperwork

How it all began

With a background in IT, founder Stuart Davis asked himself “why can’t I buy all my comms from one company?”

He realised his vision and the aptly named Total Telecommunications Ltd (or TTL) was born.

And he was right – business (and the team) grew year on year and the company was firmly on the map.

Let’s fast forward a few years…