As technology improves, so do the phone systems that make your business life a breeze – no matter where you are working from. A VOIP (Voice Over Internet Protocol) phone system is the latest level of technology to become the norm, as they make digital voice calls through your internet connection rather than your usual landline system or mobile network. It transfers analogue voice signals into digital ones for a clearer and crisper call. The benefits of business VOIP phone systems are that they provide a higher quality call, they are reliable, portable, and fully mobile (providing you have an internet connection).
VOIP systems can be on-premise or cloud-based, depending on your security and infrastructure preferences. On-premise systems typically have some associated programming hardware or software held on-site. Cloud-based systems are internet-based system software that minimizes the need to depend on hardware and wired telephony. Typically managed in a data centre Cloud-based systems are also referred to as Hosted Telephony.
Cloud systems function, as you would expect, through a stable internet connection and have a wide range of benefits for businesses. It is a fully integrated communications system that allows users all the normal call functionality wherever they are. There is often no requirement for hardware, or office space to house the system. They can be installed and set up quicker than on-premise solutions and have the benefit of ‘over the air’ updates and upgrades when required. They also typically include top-line business features such as virtual assistance and call centre solutions for a truly professional outlook. Bamboo work with Splicecom, Yealink, 3CX, Avaya and Elevate to offer a range of options.