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As the business world continues to increase the adoption of hybrid working practices, enabling reliant and secure home, office and remote working connectivity are essential. Our ability to connect, discuss and share on the spot has become the norm and whilst an impressive feat of technology advancement, the digital transformation journey has only just begun for many.

On The Market

As technology improves, so do the phone systems that make your business life a breeze – no matter where you are working from. A VOIP (Voice Over Internet Protocol) phone system is the latest level of technology to become the norm, as they make digital voice calls through your internet connection rather than your usual landline system or mobile network. It transfers analogue voice signals into digital ones for a clearer and crisper call. The benefits of business VOIP phone systems are that they provide a higher quality call, they are reliable, portable, and fully mobile (providing you have an internet connection).

VOIP systems can be on-premise or cloud-based, depending on your security and infrastructure preferences. On-premise systems typically have some associated programming hardware or software held on-site. Cloud-based systems are internet-based system software that minimizes the need to depend on hardware and wired telephony. Typically managed in a data centre Cloud-based systems are also referred to as Hosted Telephony.

Cloud systems function, as you would expect, through a stable internet connection and have a wide range of benefits for businesses. It is a fully integrated communications system that allows users all the normal call functionality wherever they are. There is often no requirement for hardware, or office space to house the system. They can be installed and set up quicker than on-premise solutions and have the benefit of ‘over the air’ updates and upgrades when required. They also typically include top-line business features such as virtual assistance and call centre solutions for a truly professional outlook. Bamboo work with Splicecom, Yealink, 3CX, Avaya and Elevate to offer a range of options.

On-Premise

For over 20 years, Bamboo have been providing on-premise systems to our business customers. With you every step of the way from initial consultations to installation, training, maintenance, and ongoing support, we provide the full package to ensure that you are always fully operational. Our long-standing partnerships mean that our team have completed the approved training courses making them experienced, fully certified, and accredited operators. With our fingers on the pulse, we are up to date with the latest technologies and new products to the market.

On Demand Support

Each one of our clients has unique needs and requirements for their business and their phone systems. That is why we offer complete flexibility in our maintenance contracts – whether you want to completely outsource your support or have a co-managed solution, we will work around you. All our engineers are friendly, knowledgeable, qualified, DBS approved and can work around your business hours. We understand that new system installations can be complicated. With just one click your configuration can be out of sorts and you are then trying to reconfigure and operate a dysfunctional system. Qualified and experienced support ensures you avoid this. Our engineers can respond quickly to your issues either remotely or on-site to get your communications back on track in no time.

Suitable for small and large companies alike, Hybrid/Cloud Phone Systems are the future. Reliable, efficient, and impressive, you’ll have the benefit of a solution and service that is shaped by you. We are on hand to offer advice and guidance on which solution is best and will supply, install, and maintain to the highest of standards.

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