Established in 1882 Goughs Solicitors, a leading law firm in Wiltshire enjoys a reputation for exceeding their clients’ expectations. When they first connected with us, they were looking for a fresh approach to their telecom data infrastructure due to on-going problems with their existing system.
- The Challenge – to have full functionality across all offices with a reliable connectivity infrastructure, something that just wasn’t the case and putting Goughs reputation at risk.
- The Approach – to develop the partnership between Goughs and Bamboo and provide solutions that could ensure smooth day-to-day operations as well as scalability to grow their business.
- The Result – we provided Goughs with an MPLS circuit which gave them control over their own quality of service and prioritise their requirements for data, voice and applications
"One of our main requirements was a good client working relationship that we could fully trust and know that if something happened, we would be fully supported,” Michele Morton, Head of Accounts and IT, at Goughs explains, “through our high level service agreement with Bamboo, we can rest assured that we are being well taken care of. We find the support from all the team to be of a very high standard and Bamboo do everything they can to help us."