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If you’re an established business with a thriving IT department but could do with some additional assistance, Bamboo provide an opportunity to utilise our co-managed IT services. Our expertise is built upon a comprehensive monitoring structure that allows us to spot small problems before they become large network disasters. This results in a high percentage of potential problems being avoided altogether and enables us to remediate the other pressing issues very quickly before they can affect productivity.

If you are expanding, contracting or changing your IT infrastructure you may be considering how to redirect IT effort and resources to other priorities. A co-managed IT service could be the answer. Keep all the great in-house expertise you want and have your team supported by our experienced field engineering team.

Remote Help Desk & Onsite Support

Our best-in-class remote access provides quick and reliable support to address day-to-day IT-related issues and interruptions.

24×7 Advanced Network Monitoring

Consider Bamboo as one of your team who is on hand to provide support day in day out. By proactively analysing network activity we’re alerted to potential issues and can immediately address them before they become costly problems.

Proactive Maintenance

Our team provides preventative maintenance for devices ranging from desktops and laptops to networking hardware. Our software agents allow us to do it all silently in the background without disrupting your employees.

Patch Management

Our state-of-the-art patching engine allows us to silently update operating systems and third-party software, so you can rest easily knowing your sys-tems are secure and always up-to-date.

Layered Security & Backup 

Protecting your company from today’s evolving threats requires in-depth de-fence. In addition to deploying and managing antivirus software, we monitor firewall configuration, manage and track backup jobs, and analyse traffic flow to prevent, detect and react to potential attacks. This is done through a number of means including email security, intrusion detection/prevention, endpoint protection solutions, identity management, vulnerability management, mobile device management as well as security information and event monitoring (SIEM).

Strategic IT Consulting

We’ll work closely with you to evaluate the health of your network and deliver a robust IT and security plan that will scale as your business grows. From big data platforms to software licenses and upgrades, we’ll advise your IT teams on what path is best to follow for IT agility.

Whether you’re looking for a long-term solution for your digital transformation or a short-term fix that helps to support your internal IT team, Bamboo blends the convenience of technology consulting along with the convenience and strategic framework built for success. Our Co-Managed IT service model is built around you, and we provide a bespoke answer to all of your needs.

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