Network support for Israel and Gaza

16th October 2023

As a result of the recent events taking place in Israel and Gaza, Virgin Media O2 UK have announced support for customers needing to stay in touch with family and friends.

All calls and texts will be credited from customers within the UK to Israel and Palestinian Authority territories between the 7th to 17th of October 2023.

Virgin Media O2 UK customers who use minutes, texts and data in Israel and Palestinian Authority territories during this period will also be automatically credited for their usage. For Bamboo customers these charges will be reflected in your Bamboo bills.

This is to help people stay connected with their families, friends and loved ones.

If you have any questions about this, please contact the customer service team on 01242 246 700.