Network support for Mexico

27th October 2023

To support customers impacted by hurricane Otis in Mexico, we will be support for Vodafone UK customers needing to stay in touch with family and friends.

All calls and texts will be credited from customers within the UK to Mexico between the 25th October to 1st November 2023.

Vodafone UK customers who use minutes, texts and data in Mexico during this period will also be automatically credited for their usage. For Bamboo customers these charges will be reflected in your Bamboo bills.

This is to help people stay connected with their families, friends and loved ones.

If you have any questions about this, please contact the customer service team on 01242 246 700.