Bespoke Software Development and Management

For over thirty years, the Tech OP team has specialised in the development of bespoke applications to support and streamline business processes.

Our proven experience in writing and maintaining commercial software spans across industries where security, highly controlled data integrity, regulation and compliance are paramount.

Industries like aviation, finance, education, the security sector, justice and immigration.

Meaning you can be confident you are choosing a safe pair of hands to handle your software projects.

Bespoke Software Development

We specialise in the development of bespoke applications to support and streamline business processes. We work in the UK and Australia and want you to challenge us.

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Bespoke Software Development

Solution Spotlight

The development of a software solution to support and track the safe and secure transportation and placement of detainees has led to a number of similar high-profile contracts, both in the UK and Australia.

As a result, we have carved out a niche reputation in facilities and logistics management for outsourced government projects, from prisoner escorting services to offender tagging.

Our solutions must meet the constantly changing demands and logistics of individual jobs and mass deportation projects.

Their core framework is designed for agencies and public bodies to be able to manage every element of the custodial escort process. Examples of typical functionality include:

Tracking requests from immigration officials
Planning the most efficient ways of transporting detainees
Assigning the correctly qualified escorts to jobs
Detainee supervision planning
Notifying vehicle crews via mobile devices of their assigned tasks
Providing real-time view of all detainees in custody
Maintaining records of detainee custody, movement and welfare actions
Integrating with government IT systems

Service Design and Management

Our accredited and security approved team can work with you on the entire strategy, design, architecture, implementation, and management journey of any solution.

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Service Design and Management

Following a technology strategic review with a client, Bamboo’s Technical Consultants present and send proposals based on customer needs and cost justifications. The proposed solution/s address customer technology strategy and service design evaluation, using workshops to map requirements against guidelines and policies.

Project dependent, Bamboo will include as a minimum:

Options for Build vs COTS (Commercial Off The Shelf) solutions depending on % of customisation factors.
Information security requirements and certification levels
Business process alignment
System integration requirements
Master data management and integrity
Hosting and accessibility
Resilience and business continuity
User interface and user experience
Open standard architecture
Future capability and change management
Support and maintenance
Cost justification
Lifecycle and asset management

The proposal presentation and document will include technology solutions and a detailed implementation program for review. This program will directly align with customer priorities, as uncovered in the five-step Business transformation assessment phase.

The program will include the following key deliverables:

Team required
Tasks
Implementation Schedule
Resource management
Additional Documentation
Definition of key metrics
Project Approval.

Mobile Applications

With over 3 million apps available worldwide mobile solutions are the ‘go to’ for logistics and management solutions on the go. Our team focus on Native Android App Development.

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Mobile Applications

Mobile work management solutions refers to the tools and processes used to support and empower mobile workers as they perform their roles, primarily outside of the office environment.

Designed, built and implemented correctly mobile applications help field-based employees to receive necessary data and communicate with colleagues. Smooth information flow enables efficient and streamlined task management.

Business Transformation

Any business transformation needs an effective strategy. Whether you are modernising existing applications and processes, automating, or transforming for better operational benefit you need an agnostic and independent partner.

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Business Transformation

IT transformation is a complete reassessment and overhaul of an organization’s information technology (IT) systems to improve the efficiency and delivery in a digital economy. It can involve changes to, and modernization of, network architecture, hardware, software, IT service management, and how data is stored and accessed.

Application and Data Management services form an integral part of any future technology strategy. Working with a partner that has a clear methodology for success ensures the appropriate priority on understanding the here and now and a phased approach to reaching the companies desired digital maturity.

Bamboo Technical Solutions Architects and Project Managers engage decision makers in an assessment to understand existing services and future technology strategy. We then run kick-off sessions within a week of budget sign off to present the project team, discuss future technology aims and agree early project deliverables and plans. We then use a scenario driven assessment approach to fully understand project direction taking the following steps:

Step 1: Business Process Review – A high-level logical view of the existing business processes is mapped by Architects. Assessed against a Responsibility Assignment Matrix we identify key stakeholders and accountable persons. Based on this review, a process mapping exercise is completed to document the key operational requirements and technology aims of the business. The customer signs off on our understanding.

Step 2: Existing Application Alignment: An analysis is undertaken of the aligned systems and technology landscape. This identifies which systems and data support the process flows and dependencies identified in Step 1. The customer again signs off.

Step 3: Detailed Architectural Assessment of Applications: A more detailed architecture assessment will now be completed including a business impact and security compliance assessment. Bamboo’s Director of Resilience, Head of Compliance and Technical Architects produce this for sign off by the customer.

Step 4: Operational Maturity and Process Improvement: Combining the business process and application reviews we will identify technology optimisation and strategic opportunities such as automation, AI or ML.

Step 5: Technology Strategy and Roadmap: The final stage is to combine all the information, improvement opportunities into a strategic roadmap and propose recommended solutions.

The customers technology aims and needs inform weighting of recommended options. The customer continues to inform, shape and develop designs until final sign off is achieved.