Support announced from mobile networks

13th February 2023

As a result of the devastating earthquake impacting Turkey and Syria, both Vodafone UK & O2 UK have announced support for those customers needing to stay in touch with family and friends.

O2 are zero rating SMS to and from the UK to Turkey and Syria from the 6th of February until the 20th of February 2023.

And all Vodafone calls and texts from customers within the UK who are contacting Turkey and Syria between 6th of February and the 13th of February will be zero rated. For Bamboo customers these charges will be reflected in your Bamboo bills.

This is to help people stay connected with their families, friends and loved ones.

Any further changes through February will follow those made by the respective networks.

If you have any questions about this, please contact the customer service team on 01242 246 700.