Privacy Statement

Tech OP Website Users – Privacy Notice

The Tech OP website does use cookies to allow us to gather some anonymous statistics about people who view the website such as which pages they visit and what part of the world they live in.

We do not track details of an individual who browses our website, customise the website based on their profile or preferences or share anonymous information with any third parties.

If you send us a query via the email response form on the site we will respond to that query and we will keep details of your email address and query in the same way that we keep data about potential clients see below.

Tech OP Potential Clients – Privacy Notice

If you approach Tech OP with a query about our services we will keep your contact details and details of your interest within our customer relationship management database systems. Tech OP is very aware of the necessity of keeping this information confidential. Our own procedures and systems for information security have been certified to the ISO 27001 security standard and are aligned with the GDPR legislation. We do not share this information with third parties other than potential technology partners who may need to contact you to confirm details of your requirement.

We will only retain information as long as there is a realistic interest from both parties in forming a business relationship. Contact records are deleted within 12 months if there is no further follow-up contact or 36 months if a more detailed proposal has been prepared unless you instruct us to make contact again over a longer timeframe.

Tech OP Customers – Privacy Notice

If you are a customer of Tech OP we will keep sufficient details about you and your business to ensure that we can fulfil the services that you contract from Tech OP to the best of our abilities. Tech OP is an IT services Company so we will typically keep details of your longer term business objectives and plans for how IT will support those objectives. Typically, we will keep details of your computer system and network infrastructure and tickets about requests for help and how they were resolved. We will also keep commercial records for financial reporting and other legal requirements.

The information that we keep about your company is strictly controlled and managed in line with our ISO27001 certified information security management system.

If you stop using Tech OP services we will retain records about products and services that we sold to you for 10 years and will then delete them.

Requests about Information held by Tech OP

If you have a query about any data that Tech OP may hold about you or you or your Company or if you want to request to correct or delete some information that we hold then please email this query to Tech OP using the email address below.